 Franchise Business Coach for Franchisors & Franchisees | UK & International
Your best franchisees are quietly checking out.
Not the strugglers the strong ones the owners who used to push, ask questions, chase the next level. Now they're just running the business. Compliant. Coasting. Nobody's noticed yet.
I help franchisors and head office teams re-engage the owners everyone assumes are fine, before "fine" turns into a resale.
And I help those same owners the ones who followed the model, did everything right, and still feel like the business runs them find their way back to leading it instead of carrying it.
Business Coach for Franchisors, Franchise Networks & Franchisees | UK & International
Book a 30 minute Clarity Call
 WHO I WORK WITH
Franchisors & Head Office Teams
The owners you're worried about are usually the loud ones. It's the quiet ones still hitting targets, still compliant who are quietly checking out. I help you spot them and re-engage them before it costs you a resale.
Franchisees
You followed the model, did everything right, and it's still all on you. I understand because I've lived it.
Founders & Business Owners
Successful on paper. Exhausted behind the scenes. Your business shouldn't rely on you for everything.
Business Coach for Franchisors, Franchise Networks & Franchisees | UK & International
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Book a 30 minute Clarity call
HI, I'M MICHELLE
You don't need another business coach telling you to work harder, think bigger or buy another planner.
You need someone who understands what it's like to lie awake at 3am thinking about payroll, difficult conversations, underperforming team members or wondering why an owner who used to push has suddenly gone quiet.
That's where I come in.
For more than 26 years, I've worked alongside business owners and franchise networks, helping them grow profitably without sacrificing themselves in the process. I've supported over 1,000 founders and franchisees and understand the realities of business ownership from every angle.
I've run three franchise businesses of my own, spent 17 years developing franchise owners within national networks, and sat at head office level overseeing 849 franchise groups. I've seen what works, what doesn't, and what keeps owners — and networks — stuck for far longer than they need to be.
But here's what really matters.
I don't sit at 30,000 feet talking theory and generic frameworks. I get into the detail with you.
The pricing decision you've been putting off.
The difficult conversation you've been avoiding.
The owner who's quietly stopped growing, and nobody's noticed yet.
The network that's outgrown the support structure holding it up.
Together, we'll look at the numbers, the structure, the leadership and the mindset driving it all — because you can't fix a business, or a network, by only fixing half the problem.
My job isn't to motivate you for an hour.
It's to help you build something — a business or a network — that performs without costing you everything.
HOW WE MIGHT WORK TOGETHER
For Franchisors & Networks
From a listening review across your network to ongoing owner development programmes, built around what your franchisees actually need.
For Individual Owners
1:1 mentoring, VIP strategy days and ongoing coaching for franchisees and founders ready to lead differently.
Every engagement starts the same way a conversation to understand what's really going on before we shape the right support.
Business Coach for Franchisors, Franchise Networks & Franchisees | UK & International
Book a 30 minute Clarity Call"Starting my own business felt overwhelming, and I wasn't sure whether I had what it took. Michelle gave me the confidence, support and encouragement to take the leap and keep moving forward, even when things felt challenging.
She genuinely cares about the people she works with and is as committed to your success as you are. I always knew she had my back.
We're now going through our very first CQC inspection, and I couldn't be prouder of how far we've come."
Jane Carolan
Managing Director, GoodOaks Homecare Cheshire
"When I started working with Michelle I didn't know which direction to take my business. I was uncertain, second-guessing every decision, and couldn't find my own answers.
Michelle has a way of asking exactly the right question at exactly the right moment. Not telling you what to do helping you trust what you already know.
I came away with clarity on my direction, confidence in my decisions, and real momentum in my business.
If you're stuck and need someone properly in your corner not just cheerleading but actually helping you break through Michelle is it."
Amy Colins - Award Winning Team Manager - Slimming WorldÂ
"I came to Michelle with big dreams and no idea how to act on them. I was unclear, stuck, and going nowhere fast.
What I didn't expect was someone who would really listen — ask the right questions at the right time and give me that gentle push when I needed it most.
Now I have clarity, a plan that actually feels right for my business, and the confidence to grow it more profitably than I thought possible.
If you're sitting on a dream and not sure what to do next — Michelle is the person you need."
Kim Street - Award Winning Team Manager Slimming WorldÂ
Ready to Stop Holding It All Together?
Whether you're leading a network or leading your own business, you don't have to keep carrying it alone.
I work with a small number of clients each quarter, because that's what proper support requires. One conversation will show you why it feels this hard, and what to do about it.
Book your 30 minute Clarity Call